At Impact Pilates, your privacy is respected, protected and held in confidence. This policy explains how your personal information is collected, used and shared—so that you always feel safe, informed and supported.
Impact Pilates ABN: 77 518 500 271
What We Collect
When you connect with Impact Pilates—online, in the studio, or through our booking system—we may collect the following details to provide you with the best experience:
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Your name and contact details
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Date of birth
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Emergency contact
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Health or injury information (to keep you safe during classes)
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Payment details (processed securely)
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Booking and attendance history
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Preferences, feedback or goals you’ve shared with us
How It's Collected
Most of this information is collected directly when you:
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Sign up for classes or memberships
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Complete a waiver or form
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Chat with us in person or over email
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Help you track progress and preferences
Why It's Collected
We collect this information to:
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Deliver a safe, tailored and empowering class experience
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Manage your account and bookings
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Communicate updates, offers, and event invitations
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Help you track progress and preferences
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Comply with any legal or safety requirements
You can opt out of non-essential communications at any time.
Keeping Your Information Safe
Your privacy matters deeply. All data is stored securely, and only accessible to team members or trusted service providers who need it to support you. We never sell or trade your information. Third-party platforms we use (like our booking or communication systems) are also required to maintain strict confidentiality and security.
Cookies & Website Use
Our website uses cookies to enhance your experience and help us understand how it’s being used. You can disable cookies through your browser settings at any time.
Marketing Preferences
From time to time, you may receive updates about special classes, new membership perks, or upcoming retreats. If you'd prefer not to hear from us, simply unsubscribe using the link in our emails or email us directly to opt out.
Accessing or Updating Your Info
You can request a copy of your personal information or ask for corrections at any time by contacting: carly@impactpilates.com.au
Questions or Concerns?
We’re here to help. If you have any questions about this policy or how your information is handled, please get in touch.
If you feel your privacy concerns haven’t been resolved, you can contact the Office of the Australian Information Commissioner (OAIC) via .
